How Do We Deliver Your Order to You


Dear customer,

Your item will be delivered to you via SpeedPost courier service (Direct to your Doorstep).

FOR STANDARD ORDER:

Upon receiving your payment, we will arrange your order to be shipped out on the next working day via SpeedPost Courier.

If the payment is received after 6pm, your order will be shipped on the next following working day.

You will receive an order update via email once we start to process your order.

You should receive your order item within 1-2 working days once your item has been shipped.

On the day, your parcel is going to be send to you, you will receive a SMS notification from our Easy Parcel.

We have delivery arrangement almost everyday except Sunday and Public Holiday.

Should you require any more information regarding delivery or your order, feel free contact us. Our friendly support staff will be very glad to assist you.

Web Live Chat & Whatsapp Support:
Available from Monday to Sunday, 9am to 10pm.

Email: contact@FragranceHUB.co

How To Make Payment to Us

Upon placing an order, you will receive an Order E-Invoice via email.

You may make payment via:

1. PayNow (our Company UEN: 201911578Z);
2. Debit/Credit Card via PayPal; or
3. Bank Transfer

Bank Name: OCBC
Account name: FRAGRANCE HUB PRIVATE LIMITED
Account No: 687597872001

Kindly quote your Order ID (example: FH2023-XXXXX) as your transfer transaction reference.

Should you need any assistance on payment matter please contact us via our web chat or SMS / Whatsapp to: 8737 3542.